What is this scam?
An email 'invoice' says you were charged $399 for Geek Squad, Norton, McAfee or PayPal and gives a number to call to cancel. The 'agent' asks for remote access to your computer and fakes a refund to steal money.
What the message looks like (example)
Your Norton 360 subscription has been renewed for $399.99. If you did not authorize this charge, call our billing team at +1 (808) 555-0142 within 24 hours for a refund.
🚩 Warning signs
- Charge you don't recognize + a phone number to 'cancel'
- Asks to install AnyDesk/TeamViewer
✅ What to do
- Check your real accounts directly. Never call numbers in surprise invoices.